Privacy Policy

1. What Information We Collect

Personal Information:

• Contact Details: This includes your name, email address, phone number, and mailing address. We collect this information to communicate with you, process your requests, and provide our services.
• Identification Info: In certain cases, such as for specific services or compliance with regulations, we might need your government-issued ID or driver’s license number.

Non-Personal Information:

• Usage Data: We collect details about how you interact with our site, such as your IP address, browser type, which pages you visit, and the date and time of your visit. This helps us understand how our site is used and improve your browsing experience.
• Device Info: We gather information about the device you use to access our site, including device type, operating system, and unique device identifiers. This information helps us optimize our site for different devices and troubleshoot issues.

2. How We Use Your Information

• Providing Services: We use your information to process your requests, manage your bookings, and deliver the services you’ve requested. This includes everything from scheduling your move to transporting your belongings safely.
• Communicating with You: We send updates, promotional materials, and other information related to your move or our services. For example, we might send you an email to confirm your booking, provide updates about your move, or share special offers.
• Improving Our Services: We analyze how you use our site to understand what’s working well and where we can improve. This helps us enhance our services, optimize our site, and ensure you have the best possible experience.
• Ensuring Security: We use your information to detect, prevent, and address technical issues and protect against fraudulent activities. This helps us keep your data safe and maintain the integrity of our services.

3. Sharing Your Information

• With Service Providers: We work with trusted partners who help us with various tasks, such as payment processing, data analysis, and marketing. These partners only get the information they need to perform their specific services, and they’re required to keep your information confidential.
• For Legal Reasons: We might share your information if required by law or in response to valid requests by public authorities, such as a court or government agency. This ensures we comply with legal obligations and protect our rights.
• Business Transfers: If we’re involved in a merger, acquisition, or sale of all or part of our assets, your information might be transferred as part of that transaction. This helps us continue to provide our services with minimal disruption.

4. Keeping Your Information Safe

We take your security seriously and use a variety of measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Technical Safeguards: We use encryption, secure servers, and other technologies to protect your data during transmission and storage.
• Administrative Safeguards: We implement policies and procedures to ensure your information is handled properly, and we train our employees on data protection best practices.
• Physical Safeguards: We use physical security measures to protect our facilities and the information stored within them.

5. Cookies and Tracking

Our site uses cookies and similar technologies to provide you with a better browsing experience. Here’s what you need to know:

What Are Cookies?

Cookies are small files that are placed on your device when you visit our site. They help us understand how you use our site and enable certain features, such as remembering your preferences.

How We Use Cookies:

We use cookies to track your activity on our site, analyze usage data, and improve our services. For example, cookies help us see which pages are most popular and which ones might need improvement.

Controlling Cookies:

You can control cookie use through your browser settings. Most browsers allow you to block or delete cookies, but doing so might affect your experience on our site.

6. Your Rights and Choices

You have rights regarding your personal information, and we want to ensure you can exercise them easily:

Access and Update:

You can access and update your personal information at any time. Just get in touch with us, and we’ll help you make the necessary changes.

Deletion:

You can request that we delete your personal information, subject to certain legal obligations. We’ll do our best to honor your request promptly and explain any exceptions.

Opt-Out:

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications. You’ll still receive important updates about your services, but we won’t send you marketing messages.

7. Links to Other Websites

Our site may contain links to other websites. While we strive to link only to sites that share our high standards and respect for privacy, we’re not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing them with your information.

8. Children’s Privacy

Our services are not aimed at children under 18, and we don’t knowingly collect information from them. If we discover that we’ve inadvertently received personal information from a child under 18, we’ll delete it promptly. If you believe we might have collected information from a child, please contact us immediately.

9. Changes to This Policy

We might update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we’ll post the new policy on our site and update the "Effective Date" at the top. We encourage you to check back regularly to stay informed about any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please get in touch. We’re here to help and will do our best to address your concerns promptly and thoroughly:

By using our site and services, you agree to this Privacy Policy. Thank you for trusting Carry India Movers and Packers with your move!